NJD Physiotherapy and Pilates takes your privacy seriously and is committed to protecting the privacy and security of your personal information.  To comply with Data Protection law, personal information held must be:


  • Used lawfully, fairly and in a transparent way,

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes,

  • Relevant to the purposes we have told you about and limited only to those purposes,

  • Accurate and kept up to date,

  • Kept securely and only as long as necessary for the purposes we have told you about.


What information do we collect?

We collect different information in order to help us improve the services we offer, and to provide personalised programmes and assessments to each user.  Such information collected may include your name, date of birth, address and contact details, but will be limited to information specifically required to conduct our services professionally and to the fullest extent possible.  We may ask for further information from you to obtain a better understanding of how we can improve our offering and to assist in tailoring our services to you.  In all instances it is entirely your choice whether to provide information.

How do we use your information?

We may use the information to help us understand more about how our website is used, to improve our site, and to send you information about us and our services which, we think may be of interest to you, both electronically or otherwise until such time you inform us otherwise.

When do we share information?

Your information is never sold, shared or divulged to a third party without your written consent.  Your personally identifiable information is kept secure and can only be accessed by authorised staff who have a requirement to do so. 


Like most other websites, during the course of any visit to our website, we may use small files which are stored on your hard drive by our browser (“cookies”) to monitor your use of the website. Once you have closed your browser, we do not use the information these cookies collect.


We implement reasonable precautions and follow industry best practices to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.

We take all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using our website, you accept the inherent security implications of dealing online and will not hold NJD Physiotherapy and Pilates responsible for any breach of security unless such breach has been caused by our negligence.


As part of our Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.  The third party website we currently use for bookings is Setmore.com.

Website material

Information published on our website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.  No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that we may alter the information on its website from time to time and we shall have no liability arising from the use by any party of the information on this website.

You agree to use our site in accordance with these terms and conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone's use and enjoyment of the site.  If you don't comply with these terms, we may deny you access to our site.

If you wish to make a booking, you should follow the instructions for making a booking that appear in the members area of the site.  Any booking will be subject to your agreement to further terms and conditions in respect of that booking.  We will notify you of the relevant terms and conditions which you will have to accept to complete your booking.

You may not download and print content from our site for any purpose whatsoever and we do not guarantee or warrant that any material on our website is free from infection, viruses, trojans and/or other contaminating codes. You agree to use the enquiry and booking forms on our site to make only genuine enquiries and/or bookings for you or for other persons for whom you are authorised to act.

You will not use the site to send or otherwise transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene or profane. You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.

We try to update our website regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely.  We will not be liable if, for any reason, our site is unavailable at any time or for any period of time.  As information or data transmitted to or from our site passes over public telecommunications networks, we can't promise that the operation of our site will be secure, confidential, uninterrupted or error-free.  You agree not to do anything that does or may interfere with the proper working of the site including inter alia tampering with, or hacking into, the site or the servers on which it resides.

Our site may have some sections accessible only by a user login code and/or password. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. We may disable or suspend your access or any passcode, whether chosen by you or allocated by us, at any time in our sole discretion. Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. The information contained on this website is for general information purposes only and is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or heath advice. We accept no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website. We are not responsible for the content of any external internet sites.

Further Questions

For questions regarding our privacy policy, please express this in writing to: admin@njdphysiotherapyandpilates.co.uk

Privacy Policy